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Advice for tourism and event businesses affected by COVID-19

Visit Britain are closely monitoring the COVID-19 outbreak and are working hard to provide you with the very latest information to support your business at this very challenging time.  They are feeding in industry concerns to Government via the Tourism Industry Emergency Response Group and will be sharing practical advice as soon as it becomes available publishing the latest announcements and industry information on our dedicated COVID-19 page.

On the link will find the latest information and advice to support your businesses.

All of the information is kept under continuous review and is updated often CLICK HERE

Business Support and COVID-19 Advice

Offering FREE one to one support services for businesses, in partnership with Herefordshire Council the Marches Growth Hub - Herefordshire is a place where businesses can find out more about funding and finance and wider business support available to local Herefordshire businesses, regardless of size or sector, from pre-start to established businesses.

The MARCHES GROWTH HUB would like to share the following information with businesses who are concerned about the impact that COVID-19 will have on our business community.

Government and Herefordshire Council Support

A full range of business support measures have been made available to UK businesses and employees.  THIS PAGE helps businesses find out how to access the support that has been made available, who is eligible, when the schemes open and how to apply.

For individual businesses, the first port of call for advice and support is However, government is also scaling up its Business Support Helpline so businesses in England, of all sizes, can pick up the phone and speak directly to an advisor. The number to call is: 0300 456 3565

  • Coronavirus (Covid-19): UK government response  CLICK HERE

  • Coronavirus business interruption loan scheme CLICK HERE

  • To signup for email alerts about: Coronavirus (COVID-19): CLICK HERE

  • What employers and businesses need to know CLICK HERE

  • NEW: Self employment Income Support CLICK HERE

  • Cultural Sector Emergency Funding Package announced by the Arts Council – offers individuals and organisation working in the cultural sector new financial support during this crisis- totalling £160m – CLICK HERE

  • Companies House -Filing of accounts businesses will be able to apply for a 3-month extension for filing their accounts CLICK HERE

  • Commercial tenants who cannot pay their rent because of COVID-19 will be protected from eviction CLICK HERE

  • Department for International Trade (DIT) support for UK businesses trading internationally. Please click on THIS LINK to find latest advice for UK businesses that export or deliver goods and services abroad and have been impacted by the spread of COVID-19 has been updated.

  • Employers do not have to report gender pay gaps Enforcement of the gender pay gap reporting deadlines are suspended for this reporting year (2019/20) due to the Coronavirus outbreak CLICK HERE

  • HMRC have launched a tax helpline to help businesses concerned about paying their tax due to coronavirus (COVID-19). Find all the information HERE. The number is 0800 0159 559.

  • Business Rate Relief - The Government has announced that it is temporarily increasing the business rates relief discount in England to 100% for 2020-2021 for properties below £51,000 rateable value. The discount will be automatically applied by your local authority

Mental Health and Wellbeing Advice


Business Resilience

Emergency Planning Team Herefordshire Council (Business Continuity) HERE

Destination Management Plan

The Herefordshire Sustainable Destination Management Plan 2018 - 2022 was published in 2018 by the Herefordshire Sustainable Food and Tourism Partnership and Visit Herefordshire

To download the Destination Plan click here

The Herefordshire Brand

The Herefordshire brand has been created as a free resource for you - the Herefordshire community; businesses, organisations and individuals to raise awareness our lovely county and your place in it.

We see the brand as a stamp of pride, of credibility and as a genuine opportunity for our previously shy county to stand out.

Using the brand is FREE to use and is subject to application but it’s a very simple process! Just check out the terms and conditions, decide how you want to get involved and then sign up to get your login to access all the brand resources.

The brand guidelines explain how to use the logos, but it can be as simple as choosing a logo and popping it on your website, but if you want some help the brand manager is always happy to advise.

Sign up to the Herefordshire Brand today at

Visit Herefordshire News

Visit Herefordshire (May 2019)

To ensure a continued presence in the county Herefordshire Council are currently running the Visit Herefordshire website, Twitter and Facebook accounts.

Support will be provided to tourism businesses in Herefordshire, with visitor enquiries directed to our local tourist information providers.

We look forward to working with you over the coming months.

If you are a visitor to Herefordshire and want to find our more contact our Tourist Information Centres

To find out how Visit Herefordshire can support your business or for any other enquiries please contact:

Herefordshire in the news

Herefordshire a Great Place to Visit (Rural Media, Jan 2020)

Hererfordshire - The English County Time Forgot (Telegraph Travel, Jan 2020)

Herefordshire a Hidden Gem in England (UNILAD Adventure, Feb 2020)

Crafty getaway: 10 of the best creative boltholes in the UK (Guardian Feb 2020) 

Herefordshire Destination Business Improvement District (BID) - Feasibility Study

During 2019 businesses across Herefordshire were asked about their priorities and the best way forward for a well-funded and sustainable county wide tourism body for Herefordshire.

The Mosaic Partnership was commissioned by the Herefordshire Sustainable Food & Tourism Partnership (HSFTP) with funding from Herefordshire Council to assess the feasibility of developing a Destination Business Improvement District (BID) for Herefordshire.

Herefordshire faces many of the typical challenges that destinations face, such as, regional, national and international competition for market share and visitors, access and infrastructure issues, modernising and attracting investment, engagement with local residential and business communities and of course organisational and funding stability. It is against this backdrop and the desire to continue to evolve and succeed that the concept of a Business Improvement District (BID) is being investigated. 

The fesibility study provides a summary of the full and detailed report and can be downloaded here

The Marches LEP Visitor Economy Strategy

Launched in January 2020 this is a visitor economy strategy for the Marches - the counties of Shropshire and Herefordshire, and the unitary authority of Telford & Wrekin. It has been commissioned by The Marches Local Enterprise Partnership (LEP) to understand the potential of the visitor economy. The strategy sets out what needs to be done to deliver the economic opportunity in a way that supports the environment and fulfils the role of tourism as an enabling sector.

To download a copy of the report click here